Return & Refund Policy

At CuniBloom, we are committed to providing high-quality lash bands and ensuring customer satisfaction. Please review our return and refund policy carefully before making a purchase.

Eligibility for Returns & Refunds

• Customers must request a return or refund within 14 days of receiving their order.
• Items must be unused and in original condition unless they arrived damaged.
• Refunds will not be issued for buyer’s remorse or minor packaging imperfections.

Damaged or Defective Items

If your lash bands arrive damaged or defective, please follow these steps:

1. Email support@cunibloom.com within 14 days of delivery.
2. Attach clear images showing the damaged product upon arrival.
3. Ensure the product is fully visible in the images, highlighting defects.
4. Once verified, we will issue a refund or send a replacement.

Legal Disclaimer: By submitting images of damaged items, customers certify that the provided images accurately represent the condition of the product upon arrival. Providing false or altered images may be considered fraudulent, and legal action may be taken.

Refund Processing

• Approved refunds will be issued to the original payment method.
• Refunds may take 5-10 business days to reflect in your account.
• Free return shipping is available for all approved returns.
• Shipping fees are non-refundable, unless the return is due to our error.

Exchanges

We only offer exchanges on damaged or defective items.If approved, a replacement item will be shipped within 3-5 business days.

Final Sale Items

• Certain items (such as promotional or clearance products) are final sale and not eligible for returns or refunds.
• Final sale items will be clearly marked in the product description.

Legal Disclaimers & Policies

• By making a purchase, you agree to this Return & Refund Policy.
• We reserve the right to refuse refunds if the return does not meet the criteria outlined.
• Customers are responsible for return shipping costs unless the return is due to our mistake.
• We are not liable for packages lost or damaged in transit during return shipping.
• Any disputes regarding returns or refunds must be handled in accordance with 4747 E Elliot Rd Suite 29 #813 Phoenix, AZ 85044 consumer protection laws.
• Refunds are issued at our sole discretion and may be denied if we suspect fraudulent activity.

• We comply with all applicable state and federal consumer protection laws regarding returns and refunds.

If you have any questions, feel free to contact us at support@cunibloom.com. We appreciate your support and look forward to serving you!